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CCTV & Security-System Health Monitoring

Never lose visibility of your security systems.

Know what's failing. Fix it faster. Prove everything is working. IOSentra watches your cameras, recorders, network and storage around the clock - and gets the right technician moving before a missing clip becomes tomorrow's problem.

  • Recording segments verified
  • Frames analyzed, never stored
  • 16 vendor families
  • Per-tenant isolation
The Problem

The camera was on. The recording wasn't there.

CCTV fails silently. The REC light is lit, the dashboard is green - and the first time anyone checks is the day after the break-in.

Silent failures, discovered only when the footage is already gone.

  • The recording flag lies

    The recorder reports recording - while the disk writes nothing. No error, no alarm. Just missing footage on the day it's needed.

  • Dead cameras go unnoticed

    A camera drops on a Friday night. Nobody watches 400 tiles - it's found weeks later, during an investigation.

  • Clocks drift, evidence dies

    A recorder drifts six minutes from real time. The clip exists, but its timestamp no longer stands up as evidence.

  • Storage quietly overwrites

    Disks fill and fail, retention shrinks. The 30 days you promised became 9 - and nobody owns the fix.

  • Networks take security down

    A dying switch or a flapping link silently disconnects a whole site - while every console still shows green.

  • Issues sit unresolved for days

    The fault was noticed. Then it lived in someone's inbox - no owner, no deadline, no proof it was fixed.

The Solution

One engine that proves your security systems work.

IOSentra connects to your recorders and cameras across vendors, runs real verification checks on a schedule you control, and turns every failure into an owned, tracked incident.

DVRNVRVMSNetworkServersUPSOther systems
IOSentraVerify,Score,Act

Verified health score

per device, per site

Incidents & alerts

auto-open, auto-resolve

Tickets & SLA

routed to the right vendor

Notifications

Email, Slack, WhatsApp, Telegram

Two Products, One Platform

Buy what you need. Grow when you're ready.

IOSentra is two products on one foundation - run both as the Full Platform, or start with the Service Desk on its own.

The verification engine

Health Monitoring

Independent, scheduled proof that cameras, recorders, storage and comms actually work.

  • Recording verification & image-quality checks
  • Clock drift, storage, retention & firmware
  • Incidents with AI root-cause insight
  • Includes the Service Desk
Explore Health Monitoring
Available standalone
Universal service management

Service Desk

Tickets, vendors, contracts, SLAs and escalations for any system your teams maintain - security, IT, building, electrical, networking and beyond.

  • Governed ticket lifecycle with P1-P4 priorities
  • Vendors & contracts with per-priority SLAs
  • Auto-routing by site and system type
  • L1-L4 escalation when clocks run down
Explore the Service Desk

Run the Service Desk on its own for any operation - or add Health Monitoring for the Full Platform, and let verified security faults open tickets on their own.

Both products share
  • Customers & sites
  • Analytics & reporting
  • Mobile operator app
  • Per-tenant isolation
Capabilities

Eight ways a security system fails. Eight checks that catch it.

Every check produces hard evidence - a verified recording, a measured drift, a real image - not a status light you're asked to trust.

Recording verification

Confirms real recording segments exist on the recorder itself - not just the recording flag.

Heartbeat & offline

Device and per-channel liveness - a dead camera becomes a fault within minutes, not weeks.

Image-quality checks

Real frames analyzed for blur, no-signal, frozen image and scene change (camera moved).

Clock-drift detection

Recorder time versus real time - so timestamps hold up when footage becomes evidence.

Storage & retention

Disk health, capacity forecasts and retention compliance against the days you promised.

Network & servers

Switches, servers and recorder infrastructure watched alongside the cameras - the failures that take whole sites dark.

Incident automation

Faults auto-open deduplicated incidents with AI root-cause insight - and auto-resolve when cleared.

Service desk & SLA

Tickets, vendors, contracts and escalation levels - with SLA countdowns that keep everyone honest.

Built for Security Operations

One watchful eye over everything you run.

From the camera on the fence to the server in the rack - if it can fail, IOSentra can watch it, ticket it and get it fixed.

  • CCTV & video surveillance
  • Access control
  • Intrusion detection
  • Perimeter protection
  • Intercom & public address
  • Networking infrastructure
  • Servers & storage
  • Multi-site operations
Recording Verification

We don't trust the recording flag.

IOSentra goes to the recorder and checks that the footage is actually there - camera by camera, on the schedule you choose. If a recording is missing, you'll know within minutes, not months.

  • Checks the actual recordings on the recorder - not a status light
  • Every camera verified on your schedule - as often as every 60 seconds
  • A gap becomes an incident, pointing at the exact camera
  • Re-verified automatically the moment recording resumes
Cam-09, Loading DockLast 24 hours
Verified segmentsGap detected
In Operation

From silent failure to signed-off fix.

What an incident looks like on IOSentra - from the first missed segment to a re-verified recording.

  1. 03:12, Fault

    A camera stops recording

    The verification pass finds no fresh segment for Cam-09 - while the recording flag still says fine.

  2. 03:13, Detect

    The gap becomes an incident

    IOSentra opens INC-2043 against the right device, deduplicated - one incident, not an alarm storm.

  3. 03:13, Diagnose

    AI points at the cause

    Root cause: switch port down on the loading-dock run, 86% confidence - with a concrete recommendation attached.

  4. 03:14, Dispatch

    The right vendor gets the ticket

    Auto-routing opens a P1 ticket with the contracted vendor - SLA countdown running, escalation armed.

  5. 06:40, Verified

    Recording confirmed. Case closed.

    The technician replaces the switch; IOSentra re-verifies real segments and closes the loop - fully audited.

Video Assurance

A green status isn't a good image.

IOSentra pulls a real frame and checks what a human would: is it sharp, is it live, is it still pointing where it should?

  • Blur

    lens dirty or defocused

  • No signal

    flat or black frame

  • Frozen

    stuck image, stale scene

  • Scene change

    camera moved or blocked

Live video wall

WebRTC/HLS live view with snapshot fallback - see any camera the moment a check raises doubt.

Frames are checked in memory and discarded. IOSentra never stores your footage - only an irreversible numeric fingerprint.

AI Insight

Root cause, not just a red light.

Every incident carries an AI insight: probable root cause, a concrete recommendation and a confidence score - from rules or a local model, never your video in someone else's cloud.

AI assists - evidence decides. Every insight cites the checks behind it.

AI Insight
Root cause

Primary power supply failure at North Hub

Recommendation

Deploy technician with PSU-450 spare part. System logs indicate voltage drop preceding disconnect.

86% confidence
local model
Service Desk

From fault to fixed - with names and deadlines.

A service desk for every system you're responsible for - not just security. Tickets, vendors, contracts and SLAs for IT, building, electrical, networking and any equipment you maintain. It runs standalone; add Health Monitoring and verified security faults open tickets on their own.

Available standalone
  • Full ticket lifecycle - open, acknowledged, in progress, on hold, resolved, closed
  • Vendors & contracts with response and resolution SLAs
  • Auto-routing by site and system type
  • L1-L4 escalation when the clock runs down
One workflow for every provider
  • Security integrators
  • IT & MSPs
  • HVAC & facilities
  • Electrical contractors
  • Network providers
  • In-house maintenance
TKT-2026-0188P1, Critical

Replace camera at Loading Dock

OpenSLA due in 2h 15m
East Warehouse
Auto-routing

Will be handled by: Acme Security - response by 14:30

Operational Insights

Turn data into action.

One glance tells you the health of the whole estate - and which vendor, site or system needs attention next.

  • 94
    Health score
  • 99.2%
    Recording compliance
  • 98.7%
    Device availability
  • 7
    Active issues
  • 96%
    SLA performance
  • 4.2h
    Avg. resolution
  • ↓ 31%
    Failure trend, 90d
Mobile Operator App

The 3am tool your technicians will actually trust.

Incidents, tickets and device health in a calm, dark, field-first app - built for the technician in the server room, not the boardroom.

  • Health dashboard with per-site scores
  • Work queue sorted by SLA urgency
  • Incident detail with AI insight and one-tap ticket creation
  • English & Hebrew, full RTL
Pre-releaseComing soon to the App Store and Google Play
IOSentra mobile app - health dashboard with system score and incident feed
Integrations

Speaks your recorder's language.

Native drivers for the vendors you already run - connect, discover channels, stream events, verify recordings.

ONVIFOpen standardAxisVAPIXHikvisionNVRDahuaNVRHanwha VisionWisenet NVRMilestone XProtectVMSBosch BVMSVMSAvigilon UnityVMSNX WitnessVMSVerkadaCloudUniview (UNV)NVRVivotekCameraExacqVisionVMSWavestoreVMSDigifortVMSAxxon OneVMSONVIFOpen standardAxisVAPIXHikvisionNVRDahuaNVRHanwha VisionWisenet NVRMilestone XProtectVMSBosch BVMSVMSAvigilon UnityVMSNX WitnessVMSVerkadaCloudUniview (UNV)NVRVivotekCameraExacqVisionVMSWavestoreVMSDigifortVMSAxxon OneVMS
Axxon OneVMSDigifortVMSWavestoreVMSExacqVisionVMSVivotekCameraUniview (UNV)NVRVerkadaCloudNX WitnessVMSAvigilon UnityVMSBosch BVMSVMSMilestone XProtectVMSHanwha VisionWisenet NVRDahuaNVRHikvisionNVRAxisVAPIXONVIFOpen standardAxxon OneVMSDigifortVMSWavestoreVMSExacqVisionVMSVivotekCameraUniview (UNV)NVRVerkadaCloudNX WitnessVMSAvigilon UnityVMSBosch BVMSVMSMilestone XProtectVMSHanwha VisionWisenet NVRDahuaNVRHikvisionNVRAxisVAPIXONVIFOpen standard
Alerts where your team lives
  • Email
  • Slack
  • WhatsApp
  • Telegram
  • Webhook
Browse all integrations

Vendor names are trademarks of their respective owners, used to indicate interoperability.

Built for Trust

Engineered like the systems it watches.

Multi-tenant, encrypted, isolated - and built to scale from a single site to thousands of devices, while storing almost nothing.

0+verification checks per device
0vendor families supported
0frames of footage stored
0sfastest check cadence
Trusted Across Critical Industries
  • Critical infrastructure
  • Manufacturing
  • Airports
  • Utilities
  • Smart cities
  • Commercial real estate
  • Healthcare
  • Logistics
  • Education
  • Government
  • Banking
  • Data centers

Ready to take control?

Every camera records. Every device communicates. Every issue is tracked. Every ticket is resolved.

Monitor, Detect, Resolve

Book a demo